Fast answers before you buy or list.

Pickup is free. After checkout you receive an order QR code. Bring it to the store and staff scans it to release your order. Orders are held for 5 business days.

Liquidation sales are final unless the item is significantly not as described. Contact support within 48 hours of pickup or delivery so the team can review it.

Earn 1 point per dollar spent at participating stores. 100 points equals $1 in BidBinBuy-funded reward credit, so the store owner's product payout is not reduced unless that store opted into a store-funded promotion.

Many items can ship nationwide. Local pickup is available when the store offers it. Shipping is quoted at checkout from carrier rates when connected, plus a disclosed BidBinBuy shipping service fee paid by the customer.

Yes. BidBot can help with order status and tracking after you provide your order number and the email used at checkout. If the issue needs a person, BidBot can create a human escalation.

Live auctions are for higher-value finds. Place a bid before the timer ends. If you win, BidBinBuy guides you through payment and pickup or shipping.

Mystery Boxes are surprise bundles of liquidation items sold at a discount. They are built for fun value hunting and every box is different.

Giveaways are free to enter. If you win, you pay the disclosed processing fee and any shipping cost before claiming the prize. Stores use giveaways to move slow inventory and build their customer list.

Staff takes a product photo, AI drafts the title, category, description, and price, then the team reviews and publishes. It is built for fast pallet processing.

Most stores can start within 24 hours. Growth and Pro include hands-on help for the first listings so your team can see the workflow immediately.

Starter is the low-cost launch plan, Growth adds done-for-you listing help and priority support, and Pro adds multi-staff and deeper fulfillment support. Every plan starts with a free trial.

BidBinBuy includes permission-based giveaways with winner-paid processing fees, spin wheel rewards, consent-gated email and SMS campaigns, pallet drops, SEO blog automation, lead capture, and a customer marketplace for local discovery.

Yes. The Support Agent dashboard lets you train BidBot with your pickup rules, hours, shipping notes, returns policy, and escalation instructions. BidBot uses store and order context to help shoppers and can escalate to a human.

Yes. The core workflow is photo, review, publish. The dashboard keeps listings, orders, pickup scans, campaigns, and analytics in one place.

Stores can offer pickup, shipping, or both. BidBinBuy quotes carrier shipping where credentials are connected, adds a customer-paid shipping service fee, and keeps item revenue from being reduced by shipping monetization.